Privacy Policy
Privacy Policy
Boston
Seeds Ltd ("we" "us" "our") is committed to
protecting and respecting your privacy.
This
privacy policy sets out how we use and protect any information that you give us
when you use this website, place orders or communicate with us. Should we ask
you to provide certain information by which you can be identified when using
this website, you can be assured that it will only be used in accordance with
this privacy statement. By using our website, you are accepting and consenting
to the practices described in this policy.
1
What data we collect:
We may
collect the following information provided by you when filling out forms on our
website or corresponding via phone, email, post or otherwise:
- name, business name and job
title
- addresses, email addresses and
contact numbers
- geographical information, IP
address and device details
- other information provided with
your consent
We may
also collect anonymous information about your use of this website such as, but
not limited to, pages visited, site speed and page errors. This statistical
information is used to track the performance of our site and help us make
continuous improvements to the website experience. This anonymous information
is not used for marketing purposes.
2
How we use your data:
We
process, store and use your information where it meets one or more of the
following criteria:
- It is necessary for us to
perform our contract with you
- We have a legal obligation to
do so
- We have a legitimate interest
- We have consent from you
This
may include, but is not limited to:
- Internal record keeping as
required by law
- Product traceability
- Processing and delivery of
orders
- Improving our products and
services
- Sending promotional emails
We
do not sell, share, distribute or lease your information with other
organisations except where required by law, or where it is essential to
fulfilling our contract with you, which may include, but not be limited to:
- External
payment providers
- Delivery
and courier companies
We are committed to ensuring that your
information is secure. In order to prevent unauthorised access or disclosure,
we have put in place suitable physical, electronic and managerial procedures to
safeguard and secure the information we collect online.
3 Data
Retention:
We will
only retain your personal data for as long as reasonably necessary to fulfil
the purposes we collected it for, including for the purposes of satisfying any
legal, regulatory, tax, accounting or reporting requirements. We may retain
your personal data for a longer period in the event of a complaint or if we
reasonably believe there is a prospect of litigation in respect to our
relationship with you.
In some circumstances you can ask
us to delete your data: see paragraph 4 below for further information. In some circumstances we will
anonymise your personal data (so that it can no longer be associated with you)
for research or statistical purposes, in which case we may use this information
indefinitely without further notice to you.
4 Your data protection rights:
·
If you wish to
access, correct, update or request deletion of any of your personal information
held by us, you can do so at any time by making a request using the contact
details at the bottom of this page.
·
You may
withdraw your consent for us to process your data at any point by making a
request using the contact details below. We will still process your data
if the law requires us to do so.
We will respond to all requests from anyone wanting to exercise
these rights above. We try to respond to all
legitimate requests within one month. Occasionally it could take us longer than
a month if your request is particularly complex or you have made a number of
requests. In this case, we will notify you and keep you updated. We may need to request specific information from you to
help us confirm your identity and ensure your right to access your personal
data (or to exercise any of your other rights). We may also contact you to ask
you for further information in relation to your request to speed up our
response.
You can withdraw marketing consent at any point by
following this link, or clicking the unsubscribe button on any of our
promotional emails. These are actioned immediately.
We
rely on one or more of the following legal bases:
·
Performance of a contract with
you: Where we
need to perform the contract we are about to enter into or have entered into
with you.
·
Legitimate interests: We may use your personal data
where it is necessary to conduct our business and pursue our legitimate
interests, for example to prevent fraud and enable us to give you the best and
most secure customer experience. We make sure we consider and balance any
potential impact on you and your rights (both positive and negative) before we
process your personal data for our legitimate interests. We do not use your
personal data for activities where our interests are overridden by the impact
on you (unless we have your consent or are otherwise required or permitted to
by law).
·
Legal obligation: We may use your personal data
where it is necessary for compliance with a legal obligation that we are
subject to. We will identify the relevant legal obligation when we rely on this
legal basis.
·
Consent: We rely on consent only where we
have obtained your active agreement to use your personal data for a specified
purpose, for example if you subscribe to an email newsletter.
6 How we use cookies:
A cookie
is a small file which asks permission to be placed on your computer's hard
drive. Once you agree, the file is added and the cookie helps analyse web
traffic or lets you know when you visit a particular site. Cookies allow web
applications to respond to you as an individual. The web application can tailor
its operations to your needs, likes and dislikes by gathering and remembering
information about your preferences.
We use
traffic log cookies to identify which pages are being used. This helps us
analyse data about webpage traffic and improve our website in order to tailor
it to customer needs. We only use this information for statistical analysis
purposes and then the data is removed from the system.
Overall,
cookies help us provide you with a better website by enabling us to monitor
which pages you find useful and which you do not. A cookie in no way gives us
access to your computer or any information about you, other than the data you
choose to share with us.
You can
choose to accept or decline cookies. Most web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if
you prefer. This may prevent you from taking full advantage of the website.
7 Links
to other websites:
Our
website may contain links to other websites of interest. However, once you have
used these links to leave our site, you should note that we do not have any
control over that other website. Therefore, we cannot be responsible for the
protection and privacy of any information which you provide whilst visiting
such sites and such sites are not governed by this privacy statement. You
should exercise caution and look at the privacy statement applicable to the
website in question.
We may transfer your personal data to service providers
that carry out certain functions on our behalf. This may involve transferring
personal data outside the UK to countries which have laws that do not provide
the same level of data protection as the UK law. Whenever we transfer your
personal data out of the UK to service providers, we ensure a similar degree of
protection is afforded to it by ensuring that the appropriate safeguards are in
place.
9 Complaints
You have the right to make a
complaint to the Information Commissioner’s Office (ICO), the UK
regulator for data protection issues (www.ico.org.uk). However, before doing so please make sure you
have first made your complaint to us or asked us for clarification if there is
something you do not understand and we will endeavour to deal
with your complaint/issue within 30 days. The ICO will expect you to have done
this before reviewing your complaint. You can request a complaints form using
the contact details at the bottom of this page.
We may update this Privacy Policy from time to time in
response to legal, technical or business developments.
Boston
Seeds Ltd, Manor Road, Kirton, Boston, Lincolnshire, PE20 1PH
+44
(0)1205 280069
Company
Registration: 4226773
DEFRA
registered seed merchant 7130
©
Boston Seeds Ltd 2026
